Frequently Asked Questions

Product FAQs

How Do I Request A Quote?

Simply head over to our CONTACT US page. There you will find an easy to fill out form that will allow us to find out exactly what you need. Alternatively, you can call our head office on 1800 777 425 or find your closest Polyflor office here.

Is Vinyl better than Hybrids and Laminates?

Polyflor believes it is the ultimate flooring solution for residential and commercial use. It addresses all the desired criteria. It is cost effective, stylish, durable and low maintenance. Encompassing all these qualities we know Polyflor vinyl is the superior all round flooring solution..

IDo I need to prepare the floor to lay vinyl?

Yes, Polyflor is a distributor of Kiesel screeds and adhesives. Kiesel has been manufacturing and developing screeds and anti-microbial adhesives for the flooring industry for over 50 years. They pride themselves on providing innovative products for all requirements of subfloor preparation and adhesives for the floor covering industry. Their products have superior coverage rates and self- drying technology. See our How to- Flooring Installation blog for video instruction on best practice.

Is Vinyl a hard-wearing product?

Yes, all Polyflor flooring ranges feature a high quality cross-linked polyurethane reinforcement, cured to provide superior cleaning benefits, life cycle maintenance savings as well as optimum appearance retention.

Do you have a showroom?

Polyflor does not have a showroom, however we have a vast number of stockists around the country. Head over to our FIND A STOCKIST page for a store near you. Alternatively you can get free samples shipped to you from our website.

Can vinyl be used on walls?

Polyflor does offer vinyl ranges

Do you install?

Polyflor has a vast network of installers for both residential and commercial projects.

Do you manufacture in Australia?

Polyflor’s manufacturing is based in Manchester, England, Polyflor is a leading global vinyl flooring manufacturer with an extensive portfolio of high quality commercial and domestic floor coverings.

How Does The Sample Requests Work?

Polyflor offers free samples for both commercial and residential ranges! To make a sample request choose from our vast ranges of vinyl and click the shade you are interested in. Simply click Sample Request with your desired quantity (maximum 4 samples per shade) and the product will be added to your cart at no cost! Fill out your information and click Place Order and we will ship your sample directly to you.

Does Polyflor Offer Free Samples?

Yes, Polyflor offers free samples for both Commercial (Up top 4 per shade) and Residential (Up to 2 per shade) ranges.

Why Is Polyflor So Well Regarded?

As a national leader in residential and commercial flooring solutions, Polyflor has provided Australians with the right products and industry advice for more than 100 years. In that time, we’ve learned what does and doesn’t work. Polyflor prides itself on it’s choice, quality of performance, and service. We as a company have environmentally preferred business practices built into the ethos of what we do. We ensure that not only we provide exceptional service to our customers but to the planet as well.

Can I Buy It In The Store? If So, Where?

Polyflor products are available in a vast range of stockists across the country. To find the closest stockist to you head to our FIND A STOCKIST page. For commercial project inquiries fill out a form on our CONTACT US page, call our head office on 1800 777 425 or call the office of your State or Territory

How Do I Clean Polyflor Flooring?

Polyflor recommends Pureflor as your one stop cleaning brand for both residential and commercial flooring. Containing only natural ingredients in a concentrated multi-enzyne formula, the Pureflor range is pH neutral, non-toxic and removes the toughest stains by destroying organic material, soils and odors at the source. For residential cleaning head over to the Pureflor website. For commercial cleaning inquiries call 1800 777 425.

Is Polyflor As Good As Karndean?

At Polyflor we are leaders in the Vinyl market for our unwavering exceptional service to our customers, a promise of performance and quality of design. You can be assured the Polyflor is not just an option but the solution to your flooring needs.

Is Polyflor Easy To Install?

Whether it is planks, tiles or sheet vinyl, Polyflor ensures that the time of installation is far less than that of traditional flooring such as timber and ceramic tiles. Partnering with Kiesel has revolutionized vinyl flooring for Polyflor. Kiesel has created a new generation of adhesives that are antimicrobial. They offer unparalleled adhesive strength, superior workability and excellent coverage. With Polyflor’s extensive network of installers and technical knowledge you will receive a flooring solution that not only looks beautiful but will stand the test of time.

What Is Polyflor Made Of?

Installation FAQs

Is Polyflor Easy To Install?

Answered.

Can Polyflor Vinyl Flooring Be Installed Outside?

No, Polyflor vinyl is for indoor use only.

Can Polyflor Vinyl Flooring Be Installed In The Garage?

Yes, but there is a very high risk of the rubber ingredients leaching and staining the vinyl, leaving permanent marks.

Can Polyflor Be Installed In Rooms That Are Sometimes Wet Like A Bathroom?

Polyflor has specialized ranges that are designed for the purpose of existing in environments that are in constant contact with water and other liquid contaminants such as shampoos and shower gels. They offer the slip resistance that you desire and the ability to withhold their function and performance in high humidity areas. See our bathroom and laundry ranges for my information.

Floor Care FAQs

How Do I Clean and Maintain Polyflor Flooring?

For Luxury Vinyl floorcare we recommend:
  • Avoid walking on the floor for at least 24 hours following completion of installation.
  • Sweep or vacuum to prevent loose dirt or grit from scratching the floor
  • Polishing your floor can be beneficial to help prevent slight surface scratches and to provide further protection.
  • Install barrier mats at entrances to pick up grit and moisture. (Please note, some rubber-backed mats may discolour the floor).
  • Ensure your furniture is fitted with protective pads, where necessary, to prevent scratches.
  • Use protective cups under heavy furniture to prevent indentation.
  • Remove spillages as quickly as possible to reduce the risk of staining and causing slip hazards.
  • Always use clean equipment when maintaining your floor. • Regularly trim pets claws as these can cause fine scratches.
For Sheet Vinyl floorcare we recommend:
  • Sweep or vacuum your floor to remove any dust and loose dirt.
  • Mop with a neutral cleanser to remove any stubborn marks.
  • Install barrier mats at all entrances to pick up grit and moisture (Note, some rubber-backed mats may discolour the floor.)
  • Ensure all cleaners and detergents are diluted as per the manufacturer’s instructions. Contact Polyflor for details of approved maintenance products.
  • Fit protective pads to all furniture legs to prevent scratches when moved across the floor.
  • Use protective cups under heavy furniture to prevent indentation.
  • Remove spillages as quickly as possible to reduce risk of staining and causing slip hazards.
  • Regularly trim pets claws as these can cause fine scratches.

How Do I Maintain The Condition Of My Flooring?

Answered.

What Cleaning Products Should I Use On Polyflor?

Answered.

Commercial & Wholesale FAQS

Is Polyflor Flooring suited to large commercial projects?

Yes! Our talented team of sales representatives and technical staff will be able to advise you on the ranges that will be best suited for your next commercial project.